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Restaurant & bar

Hospitality · Pakistan

1 in 8 chats becomes an order, with 98% of replies sent by AI.

A restaurant and bar taking orders and questions on WhatsApp. The agent answers customers and writes their orders to the order desk.

23

orders in 30 days

1 in 8

chats end in an order

98%

of replies sent by AI

7 sec

median first reply

Last 30 days, 15 Sep – 15 Oct 2026, from the live workspace.

Channels

WhatsApp (Business API and QR)

Connected to

WiseChatt order desk

On WiseChatt since

June 2026

What the agent does

  • Takes orders in chat and writes them to the order desk
  • Covers the late shift: 32% of customer messages arrive between 10 PM and 8 AM
  • Replies in a median of 7 seconds

When it hands off

Questions it can't answer from the menu and policies are flagged for the team with the whole chat attached.

More stories

Home appliance store

PKR 24.9 lakh

in orders taken inside the chat, in 30 days.

Read the story

Pizza restaurant

Nearly 1 in 2

chats end in an order.

Read the story

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